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Airport Contact

Vaclav Havel Airport Information and Help Desks:
Information desks are located at Arrivals and Departures in the North Terminal Tel: +420-2 2011 3314 or +420-2 2011 3321.

Recommended check in time for UK flights from Prague Airport is 2hrs and for cross Atlantic flights 2hrs 30min.

All UK and US Flights arrives to the Prague Airport Terminal 1. All Shengen flights arrives to the Terminal 2 (most EU flights except UK etc.)

Note - there is no train or subway connection from Prague Airport to the city.


Wifi at Prague Airport

Since October 2005, Prague Airport, in cooperation with T-Mobile Corporation, has provided access to the Internet using a high-speed, wireless connection called T-Mobile HotSpot. The service is available in lounges, restaurants and other areas of both Airport Terminals. Thus, passengers can use their pre-boarding time more effectively for work, leisure activities, etc.

T-Mobile HotSpot service is based on WiFi technology, running on the public band of 2.4 GHz; it provides high-speed Internet access of up to 11 Mbits. Such services provided on a regular basis by the majority of both European and world airports are mostly required by business people who need to have access to their corporate E-mail, corporate applications and the Internet at large. As a result of high-speed access, they can work with the same comfort as in their office, thus being able to effectively spend their waiting time.

The wireless Internet connection is fairly simple. In order to be able to take advantage of the service, one needs a PC equipped with WiFi signal reception hardware available with the majority of current notebook PCs; another option is an external receiver or a PDA. The log-in is carried out by entering your username and password on the Welcome Page. The service can be used not only by T-Mobile customers but virtually by any client who purchases either a hardcopy or electronic voucher (similar to a pre-paid Twist Coupon). The voucher prices start at 150 CZK depending on a pre-paid chunk of time. Further information on the service can also be found at T-Mobile Corporation website (


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| VACLAV HAVEL AIRPORT PRAGUE | Vaclav Havel Airport Information | IATA code - 'PRG'